Please read for most recent issues regarding printing.

Updated: April 2005

This document contains important up-to-date information about known issues concerning printing and your printer's software.

Please also review the FAQ.html document after software installation for further information regarding solutions, new functions, and known issues.

Apple Computer frequently provides improvements to Mac OS X printing via incremental system updates. Keep Mac OS X up-to-date by running Software Update or visit Apple.


Mac OS X Printing Issues and Solutions

Always Check The Web For Printer Software Updates

Latest printer software will add new features to previously-installed printers, and may introduce incompatibilities with previously-installed printer software. If you plan to use multiple printers, ensure that you have installed the most current software available for each model.

Updated software is available online in Òweb packages.Ó Download and install the most recent web package available for each printer to update to the latest features and ensure maximum compatibility in all your printing software.

After installation of newer software, always set up that printer again with Apple's printer utilities, Print Center (for Mac OS X 10.2), Printer Setup Utility (for Mac OS X 10.3 and 10.4), and the Chooser or Desktop Printer Utility (for Mac OS 9), to ensure all the options and benefits of the new software you have installed.

Use the Mac OS 9 Installer for Your Printer If You Print from the Classic Mode of Mac OS X.

Software is available for your printer for both Mac OS X and Mac OS 9. If you print from Mac OS 9 applications in the Classic mode of Mac OS X, it is recommended that you install printer software for both operating systems, particularly for USB-connected printers.

Mac OS X and Mac OS 9 handle printing differently, and failure to install printer software specifically for Mac OS 9 may result in unexpected output, loss of printing options, or a complete inability to print from applications in the Classic mode.

Adobe Reader 6.0 and Microsoft Word for Macintosh handle copies differently.

Microsoft Word and Adobe Reader 6.0 present multiple copy print jobs as single copy jobs with a multiplied number of pages. So a 4 page job printed with copies set to 3 will produce a twelve page print job from these applications. As a result, several features cannot function properly with these jobs: Stapling, Offset Pages, and Separator Pages.

IPP Printing Not Supported in Mac OS 10.2

Internet Printing Protocol (IPP) printing is not supported in Mac OS X 10.2. While it is possible to create a print queue for this protocol in Mac OS X 10.2, it is not recommended or supported.


Updated: April 2005.

Please also review the FAQ.html document after software installation for further information regarding Solutions, new functions, and known issues.